Contact

Tell me what is not working. If I am the wrong person for it I will say so, and usually point you at the right one.

Bring the problem rather than a brief. The most useful message tells me what is happening now, what you want to be different, and roughly when it matters by. Budget helps if you have one; if you do not, say that too — it is a normal place to start.

I reply to everything myself, usually within a working day. If your question can be answered in a paragraph, you will get a paragraph rather than a meeting invitation.

What can I help with?

What is this about?

What are you trying to build, improve or solve?